ID Reviewer KYC

Dakar, Dakar, Senegal • View all jobs

Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you'll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

As a KYC Reviewer at Wave, you’ll be an essential part of our compliance team. Your work will directly support our ability to build trust with users and regulators, maintain the integrity of our platform, and prevent illicit activities.

You'll be responsible for carrying out verifications relating to the identification of our user's onboarding and remediation in the context of the fight against money laundering and the financing of terrorism. The person in this position will report to our Compliance Analyst or Compliance Officer.

In this role, you'll:

Performing customer identification checks

Review and verify identity documents (e.g. national IDs, passports, utility bills) submitted during the user onboarding process.
Ensure that all required customer information is complete, accurate, and complies with internal KYC guidelines and regulatory standards.

Conducting KYC remediation

Participate in periodic reviews of existing customer profiles to identify and correct missing, outdated, or inconsistent information.
Reach out to users (if needed) for additional documentation or clarification.
Help transition users from non-compliant to compliant status.

Investigating suspicious or unusual activity

Escalate complex cases or potential red flags to the Compliance Analyst or Compliance Officer.
Support the team in identifying users or transactions that may indicate potential AML/CFT risks.

Documenting and maintaining accurate records

Ensure that all findings, decisions, and updates are clearly documented in our internal systems.
Maintain up-to-date, audit-ready files in line with regulatory obligations.

Collaborating with internal teams

Work closely with the Customer Support and Product teams to resolve user identity issues quickly and smoothly.
Provide feedback on KYC tools and processes to improve efficiency and accuracy.

Key details

Location: You'll mainly work remotely (and from our office in Dakar when needed).
Initial 3-week training and onboarding when hired at our Dakar office, followed by remote work with internet provided.
This is a fixed-term contract (6 months, renewable).
Our salaries are competitive and calculated using a transparent formula.
We offer generous health insurance for yourself and your dependents.
Free food and a beautiful office space when working at the office.
We support Airtime reimbursement.
Airtime reimbursement.

Requirements

At least one year of university education in Law, Economics, Business Administration, Finance, or a related field.
Proficiency in French (both spoken and written)
Basic knowledge of English, enough to understand internal documentation or system instructions.
Familiarity with AML/CFT rules, especially as they relate to customer due diligence and onboarding.
Understanding of risk-based approaches to KYC and how different user profiles may carry varying levels of risk.

You might be a good fit if you

Have strong analytical skills – you can quickly identify inconsistencies or red flags in user documents and data.
Show excellent attention to detail – nothing slips past you, and you take pride in precision.
Possess clear and effective communication skills, both written and verbal – you can explain your reasoning, document findings, and escalate issues when needed.
Are independent and proactive – you manage your workload effectively and take initiative without waiting for direction.
Thrive in a collaborative team environment – you're comfortable working closely with others and value team success.
Operate with a high level of integrity and discretion – you're trusted to handle confidential information with care.
Adapt quickly to new tools, processes, and regulatory changes – you’re open to learning and can adjust in a fast-paced environment.
Demonstrate a strong sense of ownership – you follow through on tasks, suggest improvements, and take responsibility for your work.
Are comfortable using compliance tools and systems – whether it's document verification software or internal platforms, you're tech-savvy and confident navigating digital tools.

Our team

We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
We are on Y Combinator's top companies by revenue.

How to apply

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.