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Premium Cash Officer

Wave Mobile Money

Wave Mobile Money

The Gambia
Posted 6+ months ago

Premium Cash Officer

Basse , The Gambia View all jobs

Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments.
In 2019, we expanded to Cote d'Ivoire. Now, we have millions of users and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in.....

How you’ll help us achieve it

The PCO (Premium Cash Officer) role within the premium agency would be for the agency's management. The PCO will be responsible for the daily follow-up of the agency staff and materials. He will be the head of the agency and the back office agent at the same time. The PCO should be skilled enough to guide and support the Premium Cash Assistant (PCA)  and flexible enough to manage any conflicts in the outlet. The PCO should be enthusiastic, dynamic, and focused on well-achieved tasks.

In this role, you’ll:

  • Manage cash in and cash out between the Safe and the PCA accounts.
  • Hold EOD bill counting and produce a daily bill counting statement.
  • Ensure that all cash management transactions are correctly recorded in the treasury system.
  • Request promptly sufficient funds to ensure rebalance with agents/clients.
  • Ensure transactions with CIT (Cash in/Cash out).
  • Report any discrepancies or challenges encountered by the PCA.
  • Report any fake bills to the hierarchy.
  • Ensure furniture and materials are in good use.
  • Support the staff for orientation and ensure the office is well secured.
  • Manage and, if needed, report any staff misbehavior to the hierarchy.
  • Report any relevant feedback to the hierarchy that may impact the agency's activity.

Key details

  • Location: You'll work from our office in the Gambia
  • This is a fixed-term position, 6 months contract
  • Work authorization in The Gambia is strongly preferred
  • Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.
  • We pay 100% of your health care insurance premium cost for yourself and your dependents.
  • We support working parents - we offer generous parental leave policies and subsidized childcare when you return to work.
  • We help you live your fullest life now- we subsidize gym memberships and fitness classes.
  • Airtime reimbursement.
  • Free food and a beautiful office space

Requirements

  • Strong proficiency in English.
  • Previous experience as a cashier or cash management.
  • Previous experience in the banking sector.
  • Education level: Bachelor’s degree in Banking, Finance, or Accounting or equivalent.

You might be a good fit if you

  • Are excessively detail-oriented and seek to achieve excellence in everything you do
  • Are a self-starter and proactive about achieving ambitious targets.
  • Love owning projects - you're autonomous yet know when to escalate problems
  • Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth
  • Willing to go the distance to get something done
  • Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
  • Adjust quickly to changing priorities and conditions

Our team

  • We have a rapidly growing in-country team in Senegal, Côte D'Ivoire, Mali, Burkina Faso, Gambia, and Uganda, plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
  • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
  • We’re backed by world-class investors, including Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.

How to apply

Fill out the form below, and upload a resume in English.

Please add a cover letter describing your interest in Wave and the role. 

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.