Head of Sales

Our mission

In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water, and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we're enabling millions of users and growing fast. Our goal is to make Africa the first cashless continent. And that's where you come in... 

How you'll help us achieve it

We’re looking for a Head of Sales with a great network who is resourceful, organized, and proactive about getting things done. As a Head of Sales, you will lead the department responsible for acquiring new businesses for Wave's commercial products.

In this role, you'll: 

• Build and manage the Corporate sales team to meet the growing needs of the business
• Own all aspects of the sales funnel for businesses that could be users of Wave's business products (bulk payments, cash collection, in-person payments, API payments). This includes:
• Sourcing businesses, identifying business leads, and pitching Wave to potential businesses
• Identifying the optimal Wave solutions for businesses, based on a deep understanding of our product capabilities
• Negotiating and signing contracts with businesses
• Ensuring a great onboarding experience for business accounts, including compliance checks, to the point where they are transacting
• Collaborate with our Success team to ensure a great customer experience after onboarding
• Mentor and train a focused sales team with the highest standards of communication and presentation to our partners
• Define and implement processes (including CRM tools and dashboards) in order to drive and monitor team performance and constant payments growth
• Coordinate and facilitate communication between businesses and Wave teams (Engineers, Finance, Distribution)
• Work closely with the product team on sales team needs, including effectively prioritizing product requests based on the needs of businesses
• Develop presentations, proposals, and source partnerships
• Overcommunicate by taking notes in meetings and sharing relevant information with key individuals
• Work with other payments and product leads to define our overall strategy and setting of sales targets for each cycle 

Key details

• The location is in Dakar, Senegal - frequent domestic travel may be required
• Work authorization in Senegal is required.
• Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.
• We pay 100% of your health care insurance premium cost for yourself and your dependents.
• We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.
• We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.
• Airtime reimbursement.
• Free food and beautiful office space.

Requirements

• Fluent in English & French
• Previous experience in sales/business development
• 7+ years of experience in sales especially in mobile money/financial services
• Worked in the field force with a proven track record in building segmentation and targeting.
• Successfully managed a sales team with experience in sales coverage models and quota setting.
• Demonstrated analytical abilities and problem-solving skills.
• Industry experience and use of a CRM is a plus
• Bonus point if you are fluent in Wolof