Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

As the Supply Chain Squad Leader, you will oversee Teya Hungary’s hardware logistics operations, ensuring efficient device preparation, inventory management, and last-mile delivery through third-party logistics (3PL) partners. Leading a team of Supply Chain Agents, you will be responsible for meeting service level agreements (SLAs) and delivering consistent operational excellence to our SME merchant base.

Manage and mentor a team of Supply Chain Agents, fostering a culture of accountability and continuous improvement

• Track, analyse, and report on team performance metrics related to hardware preparation and fulfillment
• Oversee inventory levels across our Budapest warehouse and other hubs, ensuring accurate tracking and timely replenishment
• Own the relationship and operational coordination with our third-party logistics providers (3PLs), monitoring courier performance and issue resolution, become the primary contact for these vendors
• Ensure all activities meet or exceed internal SLAs, escalating or mitigating deviations swiftly
• Identify and implement process improvements to enhance efficiency, scalability, and customer satisfaction
• Collaborate cross-functionally with Sales, Customer Relations, and Product Operations to ensure supply chain alignment with business priorities

Qualifications

• Minimum 3 years of experience in supply chain, logistics, or hardware operations management, preferably within fintech, SaaS, or similar industries
• Demonstrated success in managing or leading small teams in a fast-paced operational environment
• Experience with inventory management tools or ERP systems
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication skills in both Hungarian and English
• Ability to work autonomously and adapt quickly to changing business needs

Additional Information

The Perks

• AYCM Sporting Pass with access to hundreds of sports facilities across the country;
• Office snacks every day;
• Meal Voucher;
• Monthly Travel Pass;
• Health Insurance;
• Friendly, comfortable and informal office environment.