Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

Your Role

We are seeking a highly skilled and motivated Network Engineer to design, implement, maintain, and support our growing network infrastructure. You will be responsible for ensuring the high availability and performance of mission-critical network systems in a dynamic, fast-paced environment.

Design and Implementation

• Design and deploy reliable, scalable, and secure networks (LAN/WAN/WLAN).
• Configure and manage network hardware, including routers, switches, firewalls, and access points.
• Develop and implement network security protocols and systems.

Maintenance and Optimization

• Monitor network performance and optimize for speed, reliability, and security.
• Conduct regular network testing, troubleshooting, and system upgrades.
• Ensure compliance with organizational and industry standards.

Support and Troubleshooting

• Respond to network issues and outages promptly to minimize downtime.
• Perform root cause analysis and implement long-term solutions.
• Provide technical support and guidance to team members and stakeholders.

Documentation and Collaboration

• Maintain accurate and up-to-date documentation of network configurations and processes.
• Collaborate with IT, security, and application teams to integrate and enhance overall system performance.
• Stay updated with the latest networking technologies and trends to recommend improvements.

Qualifications

Your Storys

You believe that small merchants are our heroes and you want to take part in helping them strive. You take ownership of everything you do and don’t run away from challenges. You are eager to learn and grow with us, as well as contribute with your expertise

Some qualities that you have:

• You are people-driven and have a team player profile that engages and empathizes with others
• You have experience with Palo Alto, Big-IP F5 (LTM & ASM), Cisco R&S, Juniper MX routers, and centralized log management solutions.
• You can communicate effectively at all levels with internal and external stakeholders
• You know Monitoring tolls like Prometheus, Solarwind, Grafana and Opsgenie.
• You have experience with. IPsec, Objects, and security zones definition, VRF, OSPF, VRRP, HSRP.
• You are passionate about solving highly complex challenges in a detail-oriented way.
• You value the use of automation to reduce repetition/waste and the chance of human error
• Significant experience in delivering complex projects in software companies
• Solution-oriented with a “get it done” attitude that finds motivation in fast-paced environments
• Fluent in English

• Previous working experience in a Network Field for 5 years (s)
• BSc degree in Computer Science or similar relevant field
• Any additional relevant certification (CCNA, JNCIA, and equivalent) will be considered an advantage
• Hands-on experience in networking, Firewall, and routing
• In-depth knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with log monitoring to ensure SLA and security compliance.
• Applicable experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution.
• Outstanding organizational and time management skills
• Analytical thinker and problem solver
• Attention to details
• Ability to design and install LAN and WIFI networks
• Monitoring system experience Prometheus, Grafana, Loki, Graylog, Rsyslog, NCM.
• Support draw design and help with network architecture (data center and Offices)
• Knowledge of computer software and operating systems, such as Windows, and Mac.
• Knowledge of ticket system Jira, Confluence, and Scrum method is a plus.
• Ability to install and maintain up-to-date firewalls and cybersecurity software
• Excellent knowledge of IT policies and procedures, including privacy laws and regulations
• Ability to work well in a network or IT team alongside members of other departments
• Ability to provide complex technical information in an easy-to-follow, step-by-step format for employees and customers
• Technical qualifications from network training organizations such as Cisco, Palo Alto, Zabbix, Solarwind, and Ansible.

Additional Information

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;
• Health Insurance;
• Meal Allowance;
• 25 days of Annual leave (+ Bank holidays);
• Public Transportation Card;
• Frequent team events & activities in the office and outside;
• Office snacks every day;
• Friendly, comfortable and informal office environment.