Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

Your Role

As part of the Ops Platform team within the Product Shared Services organization, this role aims to build and deliver a set of tools and services to manage the full customer lifecycle of merchants, from the moment they become leads to their conversion and departure from Teya. Ops Platform helps internal teams, including sales, customer service, and product, manage merchant information and necessary actions throughout the entire relationship. Internal teams trust us to provide the right tools needed to answer questions raised by our customers. We trust each other to build and deliver high-quality working solutions that exceed standards. We believe in our ability to make a positive and significant impact on our customers' lives and empower them with tools that truly make a difference, setting us apart in the industry. We determine our priorities based on continuous deployment and iterative delivery to bring value to our customers.

In this role, you'll get to:

• Build and deliver working solutions for our customers by using technologies such as Java, Kotlin, PostgreSQL, RabbitMQ Message Broker.
• Contribute within the space by integrating and maintaining the services that tracks and support the entire lifecycle of merchant by building scalable, resilient and high performing APIs and services.
• Write logical and maintainable code with high quality standards.
• Raise the bar by adding best practices to our mechanisms used to build and deliver.
• Build tools and integrate systems to scale the effectiveness of products across the business.
• Bring your experience to do things better for us and for our customers.
• Lead by example on Operational Excellence by being a problem solver.
• Collaborate and communicate effectively within the team and across the organisation to achieve the team’s goals.
• Act as a full life cycle Software Engineer, meaning be able to do code reviews, source control management, build processes, testing and release.
• Mentor junior team members and help them grow with the team

In the first month, you will…

• Learn about the payments industry and our product domain.
• Learn about our technology, tools and software architecture.
• Deliver a small feature or improvement to our code base.
• Contribute to our documentation helping us pave the way for the ones joining after you.

In the first three months, you will…

• Plan and scope new functionality in cooperation with our product team
• Participate in the platform operations and take ownership of our production services.
• Identify and make improvements to our codebase, process and overall quality of our systems.
• Contribute to add architecture characteristics that allows the systems scale to handle millions of comms to merchants

In the first year, you will…

• Become a subject matter expert of your team’s domain.
• Understand our customers pinpoints and create comprehensive plans for addressing them.
• Have a clear vision of the product roadmap and be an active contributor to it.
• Be able to give support our customers and resolve complex issues.

Qualifications

Your Story

• You have 5+ years of non-internship professional software development experience in dynamic environments facing multiple challenges for end customers
• You have 5+ years of non-internship professional experience in software design or architecture (design patterns, reliability, fault tolerance, resilience and scalability) of new and existing systems, you feel comfortable dealing with ambiguity
• You have experience programming with at least one modern language such as Java, C++, Phyton or C# including object-oriented design
• You are well-versed in using containers for packaging your application.
• You can set up effective CI/CD pipelines.
• You can effectively use Git or other distributed SCM.
• You have worked with agile methodologies such as Scrum or Kanban.
• You are an excellent verbal and written communicator.
• You have experience on working with stakeholders (partner teams, internal functions) to get alignments and drive technical meetings
• You can operate services that the team builds while identifying opportunities for improvements and keeping to the agreed levels of service.
• You enjoy serving as a mentor and supporter for fellow developers and team-mates.
• You have previous experience in the Payments Industry, Location and Business Recommendation Services platforms would be a plus.

Additional Information

The Perks

• Competitive salary;
• Health Insurance;
• 25 days of Annual leave (+ Bank holidays);
• Office snacks every day;
• Friendly, comfortable and informal office environment;
• Flexible working hours, as long it suits both you and your team.