Company Description

Storyous is a market leading restaurant software business in the Czech Republic. We serve around 6,000 restaurants, cafes and bars, providing them with the tools and systems to simplify their operations and run their businesses. Storyous is present in the Czech Republic and Slovakia, and was acquired by Teya Group in 2020,

Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and is home to over 1,000 employees in 15+ countries. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

Job Description

Your Mission

As a Logistics Leader, your mission is to lead and guide the Logistics Team in Prague to ensure small merchants receive exceptional support. Your primary focus is supporting a team dedicated to planning and building the product and service delivery flow, proactively engaging customers with training and installation services (directly or through partners) and promptly addressing merchant issues, whether through hardware repairs, replacements, or on-site support.

Strong collaboration skills with internal and external partners and clear communication will be key to your success.

On a typical day, your responsibilities include:

• Team Management: Lead and inspire your team, fostering a culture of collaboration and excellence.
• Communication and Coordination: Establish effective communication channels with third parties for fulfilment management, stock ordering, and hardware problem-solving.
• Inventory planning and control: Work with the technology team to identify HW needs, plan for proper stock level and manage the inventory, ensuring availability and organization.
• Cross-Functional Planning: Collaborate with other departments to align strategies and objectives.

Qualifications

Your Story

• B.Sc. degree or equivalent work experience
• Preferred minimum 3 years of experience in a product operation, logistics, field or customer service support role (experience not mandatory)
• Experience leading a team
• Technology savvy and willing to learn new technologies and keep up to speed with new development.
• Exceptional verbal and written communication skills
• Strong problem-solving abilities
• Excellent organizational skills
• Comfort working under pressure
• Proficiency in Czech/Slovak and fluent English

Additional Information

The Perks

• 26 days of Annual leave, home office, sick days
• Free Mobile tariff
• Frequent team events & activities in the office and outside
• Office fruits and speciality coffee every day
• Friendly, comfortable and informal office environment
• Flexible working hours as long as it suits you and your team