Glynn Capital
Glynn Capital

Inside Sales Agent



Sales & Business Development
Reykjavík, Iceland
Posted on Monday, March 18, 2024

Company Description

About Teya

Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and has built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

Job Description

Key Responsibilities:

Sales Engagement:

  • Respond promptly to inbound inquiries from potential customers via email, website, and other communication channels.
  • Engage with customers to understand their needs, answer their questions, and provide information about our products and services.

Relationship Building:

  • Build and maintain strong relationships with customers to earn their trust and loyalty.
  • Tailor solutions to meet individual customer needs and provide exceptional service.

Sales Conversion:

  • Utilize persuasive and consultative sales techniques to guide potential customers through the sales process and achieve revenue targets.
  • Collaborate with the sales team to close deals and maintain a high conversion rate.

Product Knowledge:

  • Maintain up-to-date knowledge of the company's products and services to effectively convey their value to potential customers.
  • Continuously update and share product information with potential customers.

Sales Documentation:

  • Accurately record customer information, interactions, and sales details in the CRM system.
  • Generate quotes and proposals as needed to facilitate the sales process.


  • Follow up with potential customers to ensure a high level of customer satisfaction and address any additional questions or concerns.


Communication Skills:

  • Strong written and verbal communication skills to effectively engage with potential customers.

Customer Focus:

  • Customer-centric mindset with a genuine interest in understanding customer needs.

Sales Techniques:

  • Basic understanding of persuasive and consultative sales techniques.

Relationship Building:

  • Ability to build and maintain strong customer relationships, fostering trust and loyalty.

Product Knowledge:

  • Quick learner with the ability to acquire and retain knowledge about products and services.

CRM Proficiency:

  • Basic proficiency in using CRM systems to accurately record customer interactions and sales details.


  • Ability to tailor solutions to meet individual customer needs in a dynamic environment.

Team Collaboration:

  • Willingness to collaborate with the sales team to achieve revenue targets and maintain a high conversion rate.

Organization Skills:

  • Detail-oriented with the ability to generate accurate quotes and proposals and maintain organized sales documentation.

Additional Information

The perks:

  • Flexible working hours;
  • Subsidized lunch in the canteen;
  • Health grant and other grants through SSF union;
  • Work computer;
  • Excellent morale and an active employee association