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Glynn Capital
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Supply Chain Agent

Teya

Teya

Operations
Milton Keynes, UK
Posted on Tuesday, March 5, 2024

Company Description

About Teya

Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and is home to over 2,000 employees in 15+ countries. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

Job Description

Our mission is to deliver an outstanding customer experience from the very start of our customers journey with Teya.
We manage the terminal preparation, delivery, replacement and collection of UK merchants card terminals & equipment
The UK Supply Chain team are based in the Milton Keynes Teya office. The UK Supply Chain team supports both Teya & 3rd party RMS logistics alongside our partners.
We also work alongside our sales & CR teams to ensure the best possible service for our customers.
Supply Chain can be broken down into 3 important aspects which is highlighted below:
· Preparation – (Terminal builds, order preparation, firmware/ software updates & returns QA)
· Dispatches
· Returns/ Collections

Qualifications

Experience in logistics

  • A proven track record of handling logistics requests

Customer Service Excellence:

  • Demonstrates a strong customer service attitude, prioritizing customer satisfaction.

Interpersonal Communication:

  • Proficient in interpersonal communication skills to effectively engage with various stakeholders.

Team Collaboration:

  • Works effectively in a team-oriented environment, contributing to collective success.

Continuous Improvement:

  • Embraces a mindset of continuous improvement, seeking ways to enhance processes and outcomes.

Adaptability to Pressure:

  • Thrives in high-pressure situations, maintaining composure and efficiency.

Learning Agility:

  • Enthusiastically embraces learning opportunities and welcomes new challenges.

Additional Information

The Perks

  • Competitive salary;
  • Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
  • Cycle to Work Scheme;
  • Health and Life Insurance;
  • Pension Scheme;
  • 25 days of Annual leave (+ Bank holidays);
  • Office snacks every day;
  • Flexible working hours, as long it suits both you and your team.

Teya is for forward-thinkers and change-makers. We give greater priority to a growth mindset and the desire to learn over experience. We put our people first and focus on giving them the opportunities and challenges that foster personal growth. To build high-performing teams, we’re always looking for people with diverse backgrounds and experiences to join us.