Sales Operations Analyst (Costa Rica)
Sysdig
Operations, Sales & Business Development, IT
Costa Rica
Posted on Sep 5, 2025
At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.
We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.
Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.
If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.
What you will do
- Reporting to the Director, Sales Operations you will support forecast and pipeline reporting across teams, partnering with Sales Ops Managers to provide weekly visibility to leadership.
- You will build reports, dashboards, and data visualizations in Salesforce, Google Sheets, Clari, and other tools.
- You will partner with Sales Ops leadership to support territory assignments, quota data, and account segmentation exercises.
- You will drive data hygiene and system accuracy across Salesforce and adjacent GTM platforms.
- You will collaborate with Enablement, Marketing Ops, Customer Success, Finance and Channel to align on reporting standards and shared metrics.
- You will provide ad hoc reporting and analytical support for strategic initiatives and business reviews.
- You will assist with tool adoption and process documentation to ensure consistency across the global Sales org.
What you will bring with you
- 3+ years of experience in Sales Operations, Revenue Operations, or Business Analytics in a SaaS company.
- High proficiency in Google Sheets and Excel including pivot tables, VLOOKUPs, and advanced formulas.
- Experience using Salesforce for reporting, dashboards, and troubleshooting data inconsistencies.
- Exposure to other GTM tools including Salesforce, Clari, Gong, Outreach, Linkedin Sales Navigator, ZoomInfo, Demandbase, Quip.
What we look for
- Comfortable with data storytelling — able to explain numbers in context and derive business meaning.
- An interest in AI and adopting it to add efficiencies to the GTM engine
- Collaborative approach to working across teams.
When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- Mental health support for you and your family through the Modern Health app
- Great compensation package
We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.
Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.
Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
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