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Internal Communications, Go to Market

Stripe

Stripe

Marketing & Communications
London, UK
Posted on Aug 16, 2024

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

In this role, you’d be joining the Internal Communications team. Our team connects Stripe's global workforce with the company's strategic product vision and priorities by developing and executing impactful internal communications programs that build awareness, understanding, and engagement across the organization. We relentlessly uphold our operating principles, and we keep Stripe weird!

In this role, you’ll have an opportunity to translate the complexity of Stripe's product ecosystem into clear, engaging internal communications. We’re looking for someone with excellent creative thinking skills and an ability to approach internal communications challenges with an out-of-the-box mindset to help generate novel ideas for engaging content, events, campaigns, and other initiatives. You’ll be successful in this role if you genuinely love product development and are energized by what we’re building at Stripe – and the impact we hope to have for our users.

  • Strategic Communications: Develop and execute strategic internal communications programs that build awareness of Stripe's global product strategy, including payments and revenue/finance automation.
  • Content Creation: Translate the complexity of Stripe's product and engineering ecosystem into impactful internal communications, whether through clear and compelling writing, engaging live events, or compelling digital media. And maintain a high quality bar in all that you do.
  • Stakeholder Collaboration: Partner with senior product leaders across Stripe to shape content and provide strategic counsel.
  • Cultural Alignment: Embody the Stripe culture and voice in all internal communications and coach others to embody the Stripe tone.
  • Technical Fluency: Demonstrate deep understanding of Stripe's product ecosystem to effectively communicate technical concepts across both technical and non-technical audiences. Lead with curiosity to understand the depth and breadth of work across Stripe.
  • Project Management: Efficiently manage the planning and execution of internal communications programs.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Stellar written and verbal communication skills; in particular, an ability to understand, synthesize, and articulate complex and technically sophisticated topics
  • 5+ years of relevant working experience in product management and/or communications
  • Experience collaborating effectively with product teams, partnership leads, marketing colleagues, and other senior executives

Preferred qualifications

  • Working in a technology, B2B and/or financial services or banking environment
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

The annual US base salary range for this role is $150,500 - $225,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ, Dublin HQ, New York, or Seattle

Team

Communications

Job type

Full time