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Salesforce.com Administrator - Sales CRM

Stripe

Stripe

Sales & Business Development
Bengaluru, Karnataka, India
Posted on Wednesday, June 12, 2024

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Help the Stripe Seller Systems Legal Technology team deliver the technology needed to enable Stripe to scale.

We are looking for a Salesforce Administrator for the Legal Technology team to design, build and maintain our Legal systems here at Stripe.

As a system administrator on the team, you will work closely with other team members to administer and support various 3rd party applications, customize and configure according to business needs including software upgrade, troubleshooting etc.

What you’ll do

Responsibilities

  • Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, testing, deployment, release management, change management and support.
  • Build for scale by designing holistically, with a focus on flexibility and maintainability
  • Work closely with business partners to understand and refine requirements, objectives, and processes to drive strategic application efforts
  • Ensure appropriate controls and documentation are followed to create an effective control environment

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 5+ years of relevant Salesforce.com administration experience.
  • Excellent analytical skills, combined with impeccable business judgment and ability to communicate effectively with management, sales, IT, vendors and international teams
  • Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions
  • Manage time effectively with product support, small tactical requests and large projects.
  • Experience with Sales Cloud
  • Experience with Atlassian tools including Jira and Confluence

Preferred qualifications

  • Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification)
  • Experience with Salesforce Lightning
  • Experience with Service Cloud
  • Experience with data migration, integration techniques, and tools
  • Experience with working on CLM technologies.
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengalaru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

Office locations

Bengaluru

Team

Infrastructure & Corporate Tech

Job type

Full time