Transform the communications world!

We’re proud (and excited!) to be transforming the global communications landscape through next-generation CRM for Marketing, Sales and Payments.

• What’s my job title? Account Manager

• Where in the world? You can work remotely from the UK

• Working hours? For this role, you will operate within GMT timezone

• What language(s) will I speak? English

Bird is looking for an Account Manager to manage a book of business of diverse clients in the region. In this role, you will be responsible for their retention and growth. You will look after a specific territory and be expected to achieve an assigned revenue quota, while maintaining the highest levels of customer satisfaction.

You’ll report to the Head of UK, and work in close partnership with Sales, Product Management, Customer Support, Marketing, Legal and Finance.

What you’ll do

• Build and maintain strong relationships with key clients, serving as their primary point of contact

• Develop and execute account and territory planning to drive growth and revenue for assigned accounts

• Work closely with clients to understand their business needs and identify opportunities for growth,

• Own the up sell and cross sell prospecting activities across multiple persona’s and departments by demonstrating real hunter qualities

• Stay up-to-date with industry trends and best practices to continually improve client outcomes

• Employ a solution-selling methodology to facilitate customer evaluations and to help them understand Bird’s unique differentiation

What you’ll bring

• 2+ years years' client-facing experience, focused on renewals and upsells

• Track record of personally selling and closing complex technical solutions to enterprises and software companies

• Track record of success in personal outbound pipeline generation

• Experience with creating pricing proposals, negotiating terms and managing the contract process. Fearless and a ruthless focus on execution.

• Demonstrated experience with Enterprise and mid market customers

Interview Process

After you apply, you will hear back from us within a few days. If there’s a fit, the full process is as follows:

↳ [30 mins] Recruiter Screen

↳ [30 mins] Hiring Manager Interview

↳ [30-45 mins] Role-Fit Interview with Senior Account Manager

↳ [60 mins] Presentation with Hiring Manager & Regional Sales Leader

#LI-Remote #LI-SO1

What You’ll Gain

• All Remote environment

• Opportunity to work abroad according to our internal policies

• Flexible working arrangements

• Home office set-up budget

• State-of-the-art work gear

• Contribution towards your utility costs

• The occasional company-wide and team events

• Learn from hundreds of the best minds in the business

• Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board!

LIFTOFF! 🚀

Life at Bird

We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.

Ready To Fly?

Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Wherever and however you do your best work - we’ve got you covered!

We're proud to be an All Remote company nested in flexibility. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting.

Bird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

Recruitment Privacy Statement:

https://dotcom.messagebird.com/content/MB-recruitment-privacy-notice%202020.pdf