Glynn Capital
Glynn Capital

Account Executive, Customer Growth - Mid Market (Boston)



Customer Service, Sales & Business Development
Boston, MA, USA
Posted on Tuesday, October 17, 2023

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

The Mid Market, Customer Growth AE team is responsible for selling our suite of products into the most strategic accounts in our install base of 100k+ customers. This is an incredibly exciting time to join the Klaviyo sales team given that you’ll be an early contributor on a team responsible for scaling Klaviyo’s newest and fastest growing lines of business.

How You Will Make a Difference

  • Partner with Customer Success Managers to effectively target your assigned customer segment/territory and create new opportunities
  • Work closely with our Solution Architect team to ensure customers are supported in technical evaluations
  • Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and teach them how to effectively sell Klaviyo products to their clients
  • Self-prospect and advise existing Klaviyo customers on the value of consolidating their cross-channel marketing efforts onto our platform
  • Work with Product Marketing to drive attendance to webinars, make recommendations for new messaging and marketing materials to leverage in your sales cycles
  • In collaboration with our Account Based Marketing team, participate in regular workshops, lunch and learns, executive round-tables and in-market networking events to educate your partner and customers on how to best leverage Klaviyo products to drive revenue and create long-lasting relationships
  • Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
  • Have a massive impact on revenue targets

Who You Are

  • Experience with software subscription & cloud sales models (SaaS), with 5+ years of closing experience (Marketing Technology, Customer Data Platforms, eCommerce experience highly preferred)
  • Experience running a transactional sales cycle, often times with multiple stakeholders
  • Strong experience selling and winning against competitors
  • Experience cross-selling products into an existing set of customers is a plus
  • Strong analytical skills
  • Strong organization
  • Process driven
  • Background in marketing automation is considered a plus
  • Team player, team coaching & building skills
  • Excellent technical, communication and presentation skills
  • A results oriented, highly motivated, enthusiastic attitude and the ability to work independently
  • Decisive, persistent, convincing

The starting pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Starting Pay Range For All US Locations:
$100,000$100,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

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