We have an incredible team at Klaviyo - collaborative, capable, diverse, fun - and we won’t settle for less. We’re looking for a passionate Global Benefits Program Lead to join our People Operations team. This Global Benefits Program Lead will have the opportunity to help shape how we think strategically about our total rewards program. This position will play a key role in the implementation and administration of benefits plans across the company.

How You Will Make a Difference:

Primary Function Areas:

• Program management and compliance of all benefits and retirement programs, including vacation, holiday, time off, leave of absence, retirement plans, disability, flexible spending, group health/medical/dental coverage, vendor management, wellness and health education initiatives, life insurance, and more
• Implementation of complex, cross-functional, and company-wide Benefits projects globally
• Total Rewards communications and change management, including compensation and benefits areas

Responsibilities:

• Develop, articulate, and execute project and change management plans for ongoing and new Total Rewards initiatives
• Partner with Broker and internal group leads to roadmap and execute plan for compliance initiatives
• Create, manage and oversee the written guidelines, policies and internal controls
• Transition ongoing and operational benefits program management deliverables to HR Shared Services group and provide SME support
• Provide consultation and SME support to Benefits Analyst and Benefits Specialist for benefit plan issues that arise
• Evaluate systemic issues and consult with key stakeholders to develop and refine processes and policies
• Look for systematic ways to enhance employee experiences and vendor delivery of services to ensure consistency across the company
• Program manager for all benefit programs globally. Supports and conducts regular vendor reviews and helps make recommendations on changes
• Work cross functionally to collect and report data across departments including Finance, HR, People Operations and Talent Acquisition

Who You Are:

• BA degree in a related field
• You have 8+ years experience working with benefits program development, delivery, administration and governance, previous experience in an HR function is preferred
• You have experience with global benefits administration
• Knowledge of various HRIS systems is a plus with a strong preference for Workday
• Excellent project management skills with a proven ability to design workable solutions, manage multiple initiatives simultaneously, prioritize workloads, meet deadlines and drive projects to successful implementation. Knowledge of various Project Management software is a plus with a preference for Monday.com
• You have deep analytical skills, comfortable working with and communicating large amounts of data findings, experience establishing and tracking program metrics.
• You enjoy building things and continually strive to do things better than the status quo. You are intellectually curious with an ability to work with a high degree of autonomy through ambiguous circumstances.
• Excellent verbal and written communication skills, ability to influence and outstanding organizational skills and attention to detail.
• You are able to work cross functionally with different areas of an organization.