About the Role

As a Senior Software Development Engineer in Test at JustAnswer, you'll work on a variety of functionalities across 4 International JustAnswer sites and various international brand sites. The team tackles diverse projects weekly, initiating multiple customer experiments regularly. You'll collaborate closely with Product and UX teams to refine feature requirements and develop comprehensive testing strategies. Additionally, you'll partner with tech-ops, developers, and QA engineers to shape a robust Test Pyramid, minimizing manual testing through automation. Your role will involve driving the QA process, performing effective planning, and initiating improvements.

What You’ll Do

• Collaborate with development and operations teams to establish automation strategies and tools that drive efficient and high-quality development and releases.
• Identify, report, and assist engineers in resolving defects, ensuring the integrity and reliability of our product.
• Develop, maintain, and update automated tests and associated test frameworks in partnership with development, contributing to the continuous improvement of our testing practices.
• Conduct comprehensive testing across various components including APIs, user interfaces, web services, and web applications to ensure robustness and reliability.

What We’re Looking for

• Minimum of 5+ years of experience creating and executing tests for complex, feature-rich web applications.
• Demonstrated expertise with functional automated testing platforms and proficiency in managing and maintaining automated testing frameworks used across teams.
• Strong knowledge of database concepts and query languages (SQL), along with a deep understanding of various QA methodologies (black box and white box testing) and Software Development Life Cycle (SDLC).
• Solid understanding of web-specific technologies and challenges, coupled with proficiency in continuous integration and continuous delivery concepts.
• Excellent communication skills, with a proven track record of collaborating effectively across multiple groups and disciplines.
• Experience working in agile development environments.
• Experience testing mobile platforms will be a plus.
• Familiarity with internationalization and website localization processes will be a plus.
• Upper-intermediate English level.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable!

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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