Solutions Consultant

Sydney, Australia (Hybrid)

About Iterable

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, Sydney and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make a difference:

We’re looking for a driven and curious Solutions Consultant to join our growing APAC team in Sydney. This is an exciting opportunity to join a high-impact function at an early stage in the region’s growth.

You’ll work closely with our Principal Solutions Consultant and Senior Account Executives to uncover customer needs, craft creative solutions, and bring Iterable’s vision to life through compelling demonstrations and strategic thinking. Whether your background is in marketing, product, engineering, or consulting — if you enjoy solving complex challenges with modern technology and working with smart, motivated people — we want to hear from you.

This is a pre-sales role that sits at the intersection of Sales, Product, Marketing, and Engineering. As a Solutions Consultant, you’ll act as a trusted advisor to prospective customers—guiding marketers, developers, and business leaders on how to best leverage Iterable to transform their customer engagement strategies.

At Iterable, Solutions Consultants don’t just pitch features. We act as technical storytellers, problem solvers, and strategic partners, helping organisations connect their data, stack, and strategy to maximize impact.

As part of our lean and growing APAC team, you’ll play a direct role in scaling our presence, winning key deals, and shaping how we show up in-market.

You’ll get to:

• Partner with Account Executives and the Principal SC to assess prospect goals and develop tailored solution strategies
  
  
• Deliver engaging demos, technical presentations, and RFP responses that speak to marketers, developers, and executive audiences alike
  
  
• Explore a prospect’s stack and make integration recommendations using Iterable’s SDKs, APIs, and partner ecosystem
  
  
• Support prospects throughout the sales cycle, from discovery to technical validation and successful handover to our Services team
  
  
• Build and maintain technical assets, demo environments, and enablement resources to help scale our efforts across APAC
  
  
• Collaborate cross-functionally with Product, Engineering, and Marketing to shape the future of Iterable based on customer feedback
  
  
• Invest in your own growth with access to mentorship, global peers, and ongoing enablement
  
  
• Travel for key meetings, events, or workshops
  
  

We are looking for:

• Have 2+ years in a pre-sales, technical consulting, or solution engineering role (SaaS or MarTech ideal), or 5+ years as a marketing practitioner, with strong technical exposure
  
  
• Are technically curious - comfortable explaining APIs, SDKs, or data flows, and excited to keep learning
  
  
• Can simplify complex concepts and tailor your message to marketers, developers, or executives
  
  
• Have experience working with any of the following: customer data platforms (CDPs), ESPs, analytics tools, mobile/web SDKs, or composable MarTech stacks
  
  
• Thrive in fast-paced, ambiguous environments and want to help build something from the ground up
  
  
• Are excited to join a collaborative and high-performing team, and embody a growth mindset in everything you do
  
  

Perks & Benefits:

• Competitive salary + meaningful equity
  
  
• General allowance to use toward private health insurance and other supplementary benefits
  
  
• Superannuation contributions
  
  
• 28 days of Annual Leave
  
  
• Balance Days (extra days off each quarter)
  
  
• Paid parental leave
  
  
• Complete laptop workstation
  
  

Iterable is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. Iterable does not discriminate based on race, religion, gender identity, sexual orientation, age, disability status, or any protected category.