Solutions Engineer
Instabase
At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.
With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.
Our Solutions Engineering Team is the foundation of our customer’s experience and success with Instabase. This founding team will build and publish apps on the Instabase marketplace platform and develop custom end-to-end solutions to the most critical and strategic NP-hard problems for our customer’s operations.
As a Solutions Engineer, reporting into Instabase customer success organization - you’ll play a massive role in supporting the largest global enterprise. As we expand into new sectors/industries - you’ll grow alongside and architect new solutions. You’ll use python to solve programmatic and AI use cases that are fundamental to extend our library of apps, incorporating custom requests/input from our customers. The apps you build will get published on Instabase’s marketplace platform
What you'll do:
- Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Python, APIs, and databases
- Work with APIs and databases to integrate with other systems and technologies
- Develop and implement production grade solution within the customer’s environment
- Assist in troubleshooting and resolving technical issues that may arise during the implementation process
- Provide technical training and support to customers and team members.
- Stay up-to-date with emerging trends and technologies related to Instabase, Machine Learning, LLMs, Python, APIs, and databases
- Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
About you:
- You have 4+ years as a high-performing python developer with experience working on programmatic and machine learning use cases
- Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB
- Knowledge of Instabase platform or similar automation platforms
- Excellent problem-solving skills and ability to troubleshoot technical issues
- Strong communication skills and ability to work collaboratively with customers and team members
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
- Strong attention to detail and ability to deliver high-quality work
#LI-Hybrid
Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.