Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

As the Email Marketing Manager at Human Interest, you will be a key driver of our email marketing programs, blending operational excellence with an evolving role in strategy and content. You will own the execution, workflow automation, and HubSpot infrastructure while having the opportunity to take on more copywriting and campaign strategy. You’ll partner closely with the Lifecycle Marketing Manager to bring campaigns to life, from the initial build and QA to scheduling and reporting. You’re the last line of defense before launch, ensuring campaigns are accurate, compliant, and aligned with our goals. You should be meticulous with great attention to detail (no typos or grammatical errors on this team).

This role also serves as the go-to resource for marketing communications across teams - including Product Marketing, Customer Success, and others, managing the intake process and ensuring requests are scoped, prioritized and executed flawlessly. Given our rapid pace(i.e., 24,791 mph), you’ll need to be comfortable working quickly, shifting priorities on the fly, and adapting to constant change, while consistently delivering successful, high-quality outcomes.

What you get to do every day

• Write and improve email communications
  • Own the copywriting and editing for various email sends, from ad-hoc communications to operational updates.
  • Actively contributing to campaign content by suggesting and implementing improvements to subject lines, CTAs, and overall email structure.
  • Serving as a core contributor to the email content pipeline, ensuring every message is clear, compelling, and aligned with brand voice.
• Manage and optimize HubSpot infrastructure
  • Serve as HubSpot admin, owning platform hygiene, contact management, and integrations.
  • Build and optimize workflows for nurture, event follow-ups, and audience automations.
  • Monitor and manage contact limits, suppression rules, and data cleanliness.
• Own cross-functional COMMs process
  • Lead the marketing COMMs intake process - prioritizing and managing requests from internal teams.
  • Collaborate with stakeholders to ensure comms are accurate, aligned, and timely.
  • Serve as the operational point of contact for cross-functional campaign support (Product Marketing launches, CS outreach).
• Establish operational excellence
  • Build and maintain standardized QA and campaign launch checklists.
  • Set up internal alerts and reporting mechanisms (e.g., contact thresholds, send failures, performance drops).
  • Proactively identify and implement process improvements to streamline operations and reduce manual work.
• Support reporting and performance tracking
  • Build dashboard and reports in Hubspot to monitor campaign performance.
  • Collaborate with Lifecycle Marketing and RevOps on analysis optimization.
  • Surface insights and recommend changes based on performance trends.
• Comfortable working in a regulated industry or highly sensitive environment (e.g., financial services, healthcare, or fintech)

What you bring to the role

• 4-6 years of experience in email marketing, marketing operations, or lifecycle automation, preferably in a SaaS or B2B environment.
• Deep expertise with Hubspot, including workflows, segmentation, admin tools, and reporting
• Exceptional attention to detail and a strong editing eye, with the proven ability to write, edit, and QA marketing emails.
• Strong understanding of email deliverability, compliance (e.g., CAN-SPAM), and marketing contact management.
• Analytical skills with experience building dashboards and making data-informed optimization decisions.
• Excellent communicator and project manager, able to juggle multiple priorities and communicate clearly across teams.

Nice to have

• Familiarity with Outreach, Salesforce, Amplitude, or similar sales/analytics platforms.
• Background supporting webinar or event marketing operations a plus.
• Bonus: Experience in a startup or fast-paced environment with shifting priorities

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $85,000 - $95,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits -

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents
• Carrot: Fertility healthcare and family forming benefits
• Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it)

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024)
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures