Gladly is the only customer service software built around people, not tickets. AI is revolutionizing how we work and communicate. Consumer expectations of how they're known and treated by brands has never been greater. At the same time brands are under pressure to do more with less and must balance the tension between saving money with AI and automation, while still delivering world-class experiences for consumers. The right experiences create connection, loyalty and customer lifetime value.

Marketing & Communications

Software Engineering

Product

Design

Sales & Business Development

Data Science

San Francisco, CA, USA

Gladly

Software

Enterprise

Customer service

Glynn Capital Management is focused on investments in leading private and public technology growth companies. We seek to be long-term investors in a limited number of excellent companies with world-class management teams, sustainable business models, and long-term growth potential.

Glynn Capital

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