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Technical Writer

Ethos Life

Ethos Life

Marketing & Communications, IT
Bengaluru, Karnataka, India
Posted on Friday, June 7, 2024

About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone.

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families!

About the role:

Ethos is seeking a highly enthusiastic Technical Writer to join our Technology team. This role requires an individual who thrives in a fast-paced start-up environment, enjoys making a significant impact, and can work collaboratively across various disciplines to achieve objectives.

Duties & Responsibilities

  • Work with both technical and non-technical teams to address the documentation needs of our users
  • Improve and create comprehensive documentation for Ethos’s internal tools and systems
  • Operate independently in a dynamic work environment, tackling ambiguous problems effectively
  • Research, outline, write, and edit content, collaborating closely with various departments to understand project requirements
  • Collect information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify documentation repositories, revise and edit content, and determine the best solutions for data compilation and centralized storage

Skills & Qualifications

  • 3+ years as a technical writer, developer advocate, software engineer, or in product management
  • Highly motivated, self-directed team player with a strong agility mindset
  • Proven ability to quickly learn and understand complex subject matter
  • Experience in writing documentation and procedure manuals for various audiences
  • High standards of accuracy and strong attention to detail with a drive to get things right

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Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.