Glynn Capital
Glynn Capital

GTM Content Development & Design Manager



Multiple locations
Posted on Thursday, April 18, 2024

Job Description:

DataRobot is the leader in Value-Driven AI, a unique and collaborative approach to generative and predictive AI that combines an open platform, deep expertise and broad use-case experience to improve how organizations run, grow and optimize their business. The DataRobot AI Platform is the only complete AI lifecycle platform that interoperates with an organization’s existing investments in data, applications and business processes, and can be deployed on prem or on any cloud environment. Global organizations, including 40% of the Fortune 50, rely on DataRobot to drive greater impact and value from AI.

DataRobot is looking for a quick and creative thinker with excellent writing and communication skills to work as a GTM Content Developer and Design Manager. As part of the Enablement Team, you will develop, design, and consult on content for various projects, working across all field teams to generate ideas, bring clarity, and ensure consistency across all messaging. Reporting to the Sr. Manager of Learning Experience, you will help to identify key gaps and messages in training material, drive educational growth, and help team members unify tone across materials to build on and innovate within the GTM process. You’ll have a passion for and a deep understanding of the intricacies of the AI/ML Market and a knack for generating engaging content to strict deadlines in collaboration with others.

Key Responsibilities:

  • Play a critical role in ensuring the alignment of curriculum with educational standards, objectives, and desired outcomes

  • Interpret briefs to develop & produce original content and drive tone consistency for GTM materials.

  • Edit and proofread material to ensure high standards & tone consistency are met across all content outputs.

  • Modularize content creation to allow for flexibility of use across multiple audiences

  • Collaborate with internal stakeholders to develop content that aligns with best educational practices and our go-to-market strategy

  • Design and implement assessment tools and processes to measure student learning outcomes and evaluate the effectiveness of the curriculum

  • Support content governance and maintenance strategy to ensure content stays relevant and mirrors product and process changes in a timely fashion

  • Stay abreast of current research, trends, and best practices in curriculum development, instructional strategies, and assessment methods

  • Improve and maintain the learning experience for all DataRobot learners across the content/learning management system(s)

  • Implement and support platform enhancements

  • Contribute to systems/operational documentation to ensure key decisions and processes are documented

  • Communicate content releases to audiences via Slack, recurring newsletters and/or webinars

  • Present to internal and external audiences regarding curriculum roadmap, onboarding to enablement platform and material, etc.

Knowledge, Skills & Abilities:

  • 2+ years of experience in content development, management & design and/or SaaS organization

  • Experience with content management systems and/or learning management systems

  • Demonstrated ability to work cross-functionally with internal teams (Sales, Customer Success, Product, Marketing, Support, etc.) to drive desired educational outcomes

  • Excellent communication, presentation, and interpersonal skills

  • Strong initiative and collaboration skills to work effectively with diverse stakeholders

  • Self-motivated and eager to learn, with an eye for detail.

  • Ability to learn quickly and work independently in a busy but fun environment.

The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!

DataRobot Operating Principles:

  • Wow Our Customers
  • Set High Standards
  • Be Better Than Yesterday
  • Be Rigorous
  • Assume Positive Intent
  • Have the Tough Conversations
  • Be Better Together
  • Debate, Decide, Commit
  • Deliver Results
  • Overcommunicate

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We’d love to have a conversation with you and see if you might be a great fit.

All U.S. DataRobot employees must be fully vaccinated against COVID-19. If there is a medical, religious, or other legally protected reason that prevents you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have a process in place to evaluate requests for accommodation.

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

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