Systems Engineer (Manchester UK)
Couchbase
Software Engineering
Manchester, UK
Posted on Thursday, November 2, 2023
Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.
Couchbase is hiring a Systems Engineer for our Manchester, UK, office. This is an onsite role.
Responsibilities:
- Provide system and network administration for all IT-supported servers including hardware and software support, networking, security, helpdesk, and more.
- Serve as the first point of contact for all IT related support tickets; provide remote troubleshooting and resolution based on the best practices.
- Incident Management - respond to, diagnose & resolve IT issues in a timely and effective manner. Collaborate closely with IT & Security team on operations, documentation & process improvement.
- Escalation management - act as an escalation point for the local office and lead for complex, unresolved tickets ensuring issues are managed to completion.
- Install, develop, and maintain VMs for testing and development. Create images, support VMs, manage cloud components like ESXi , vCenter, vSphere, vCenter, Xen, Xen management software.
- Maintain and support mission critical office, datacenter and cloud environments.
- Experience with Windows Server 2012 and newer, including Active Directory, DNS, DHCP.
- Experience with Paloaltonetworks, Cisco and Meraki wireless.
- Knowledgeable with Saas apps Okta, Jira, Confluence, Zendesk, etc.
- Familiar with STP, SSL, VPN and IPsec protocols.
Requirements:
- Knowledge of system administration, automation tools, Jenkins, file services (nfs, smb), backups and recovery tools
- Preferred experienced in network administration, switching, DNS, VLAN, VPN, security and best practices
- Experience installing, upgrading, and maintaining Redhat, Debian, Centos, Mac OSX, Windows, Window Server, VMware.
- Creating new build machines using Jenkins or other configuration management tools
- Proven ability to take on new tasks and work independently to bring the tasks and tickets to completion
- Familiar and able to maintain tools like GitHub, Gerrit, Wiki, and JIRA
Why Couchbase?
Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:
- Generous Time Off Program - Flexibility to care for you and your family
- Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
- Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
- Career Growth - Be valued, Create value approach
- Fun Perks - A Monthly Lifestyle Spending Account credit, an ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
- And much more!
*Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.
Disclaimer:
Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.
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