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Glynn Capital
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Senior Pipeline Solutions Architect

Chronosphere

Chronosphere

IT
United States · Remote
Posted on Wednesday, May 15, 2024

Chronosphere

Chronosphere is the provider of the only observability platform that puts engineering organizations back in control by taming rampant data growth and cloud-native complexity, delivering increased business confidence. Teams at startups to well-known global brands in the Fortune 500 around the world trust Chronosphere to help them operate scalable, highly available and resilient applications.

Chronosphere is looking for trailblazers who are experts in their space and are passionate about creating meaningful solutions for engineers and digital businesses.

Chronosphere is a series C startup with more than $343M in funding and a $1B+ valuation. We’re a remote-first company, backed by Greylock, Lux Capital, General Atlantic, Addition and Founders Fund.

About the role

Chronosphere is looking for an innovative Solutions Architect to join as our first SA on a brand new product: Telemetry Pipelines. As an early member of the team, this is a great opportunity for a builder who wants to have an outsized impact on the business. In this role, you will work with the engineers and executives in DevOps, SRE, Product, and development teams across different customers to architect their observability processes, pipelines, and systems. You will not only advise the customer teams in their architecture and design of the Pipeline platform, but will act as a best practice advisor in their observability goals.

  • In this role you will

    • Interface with the customer's executive and leadership teams to understand the technical goals and business objectives related to their observability processes, design their Calyptia implementation to best fit those requirements, and correlate the technical success criteria to the business requirements.

    • Work with the customer's technical teams to analyze and understand current monitoring, logging, and observability practices and pipelines, design and guide the implementation of the optimized Calyptia setup for integration, scale, and repeatability.

    • Document, share and get the necessary customer approvals for the detailed design and architecture.

    • Document and share the different learnings, customer processes, and solutions with relevant internal Calyptia teams and contribute to the product design.

    • Build out internal reference architecture and design docs, and an advanced technical knowledge base.

    • Lead internal sessions for customers aiding in the adoption and usage of Calyptia

    • Work closely with pre-sales and other post-sales teams to ensure that Calyptia customers are successful and experience a high level of customer satisfaction with the solution.

    You have

    • BA/BS degree in Computer Science or a relevant field

    • 5+ years of experience with DevOps, Logging, or related domains

    • Fluent Bit experience

    • Direct hands-on experience with Docker, Kubernetes, AWS, GCP, Azure, or other modern cloud-native technologies and platforms

    • Experience working at a startup

    • Github platform (issues, PRs, forking, merging, discussions, etc.)

    • Experience delivering custom solutions to customers of all sizes, whether internal or external.

    • You are a perpetual learner, detail-oriented and analytical, with excellent written and verbal communication skills.

    • Willingness to travel up to 25%

    Nice to have

    • Proficiency with the command line, and basic UNIX troubleshooting skills

    • Prior experience at a SaaS vendor and in managing the entire customer life cycle including renewals.

    • Prior experience with observability tools (Cribl, Datadog, Splunk, etc.)

    • Hands-on experience with the Prometheus data model and PromQL

    Location

    United States - Remote #LI-Remote

    The team

    Reporting to Matt Meier, Sales Engineering Leader

    Others you will learn from and collaborate with:

    • Lead TAM

    • Customer Solutions Engineer

    • Technical Account Managers

    • Sales Engineering Leader

    • Customer Support

    • Product & Engineering teams

Our benefits

  • Health Insurance Coverage

  • Unlimited Vacation Time

  • Competitive Salary

  • Stock Options

  • And More

Chronosphere is an equal opportunity employer. You're encouraged to apply even if your experience doesn't line up exactly with the job description. Your skills, passion, and desire to make a difference will stand out. At Chronosphere, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at talent@chronosphere.io

Before clicking “Submit Application”.

To support our Diversity, Equity, and Inclusion (DEI) initiatives, we urge applicants to omit personal identifiers, including names, and any details that explicitly indicate gender or ethnicity from their applications to reduce bias. However, applying through our Applicant Tracking System (ATS) will include identifiable contact information. Although this step is optional, Chronosphere is deeply committed to DEI. We recognize that achieving DEI is an ongoing journey for us as a company, and we believe it begins with our approach to hiring.

Identifying information includes your name, photos, LinkedIn URL, email address, and more.