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Senior Account Executive - USA (15 Open Roles)

Bird

Bird

Sales & Business Development
Noramarg 0819, Armenia · Remote
Posted on Sep 10, 2024

Join us in building a world where talking to a business is as easy as talking to a friend! ✨


Bird is an AI-powered Customer Relationship Management (CRM) Platform for Marketing, Customer Service, and Payments, powering over 5 trillion annual messages across channels like Email, SMS, and WhatsApp. The impact is real – our messages reach at least 50% of the world's population yearly. If you ever ordered takeaway or purchased goods online, it’s almost guaranteed you have encountered messages through Bird’s technology.

  • What’s my job title? Senior Account Executive

  • Where in the world? You can work remotely from North America

  • Working hours? For this role, you can operate from Eastern, Central, Mountain and Pacific Timezones.

  • What language(s) will I speak? Native English

The Role

Our mission is to make business operations more efficient, saving time for the billions of people we touch. As a rapidly scaling company, we’re looking for high-performing Senior Account Executives to help lead the charge in expanding our sales reach globally.

As a Senior Account Executive (Sr. AE), you will take on a leadership role within the sales organization, managing complex sales cycles and engaging with high-level stakeholders. You will be responsible for guiding the sales process, driving revenue growth, and setting a standard of excellence within the team. You are expected to bring your expertise in managing large-scale deals, your ability to influence at the executive level, and your passion for creating lasting customer relationships.

You will work closely with leadership, marketing, and product teams to craft solutions that meet client needs. A strategic mindset and a results-driven approach are key to excelling in this role.

What you’ll do

Key Responsibilities:

  • Pipeline Ownership and Development:

    • Identify and target strategic high-value accounts, building and maintaining a robust sales pipeline.

    • Utilize your experience in managing complex sales cycles to create tailored solutions for each prospect, focusing on CRM, Email, and Transactional products.

    • Leverage advanced sales tools, including CRM software, to track pipeline activity and optimize deal velocity.

  • Excellence in Sales Execution:

    • Manage the full sales cycle with an emphasis on strategic account management, working directly with C-suite executives and senior decision-makers.

    • Tailor your approach to the unique needs of each prospect, offering customized solutions and delivering clear ROI for Bird’s products.

    • Lead negotiations and structure high-value, multi-stakeholder deals.

  • Quota Achievement and Leadership:

    • Consistently achieve and exceed quota by closing large, strategic accounts.

    • Serve as a role model within the sales team, sharing best practices, strategies, and mentoring junior AEs when needed.

  • Strategic Account Management:

    • Develop detailed account plans for high-value customers, focusing on long-term growth, cross-sell, and upsell opportunities.

    • Collaborate with internal teams to ensure customer satisfaction and drive account growth.

    • Proactively manage customer relationships to ensure high retention rates and ongoing account expansion.

  • Collaboration with Leadership:

    • Work closely with senior leadership to inform product development, go-to-market strategies, and other business decisions.

    • Provide feedback and insights to improve Bird’s product-market fit and customer engagement strategy.

  • Thought Leadership and Continuous Improvement:

    • Stay informed about industry trends and market shifts, sharing insights that can influence the direction of Bird’s product offerings.

    • Act as a thought leader within the organization, contributing to the growth and development of the sales team.

What you’ll bring

  • 5+ years of experience in B2B SaaS sales, with a proven track record of closing large, complex deals.

  • Demonstrated ability to consistently exceed quota and deliver outstanding results.

  • Expertise in managing multi-stakeholder, high-value sales cycles, with a focus on CRM or similar technologies.

  • Strong communication and negotiation skills, with the ability to engage with senior executives and navigate complex deal structures.

  • Strategic mindset and the ability to develop and execute long-term account plans.

  • Proficiency in CRM tools (Bird preferred) and pipeline management software.

Why Bird?

  • Rewarding Performance:
    At Bird, your growth is tied directly to your success. Top performers will have clear paths to advancement, recognition, and leadership opportunities.

  • Competitive Compensation:
    With a 50-50 base and commission split, you’ll have significant earning potential, including accelerators for exceeding quota.

  • Cutting-Edge Technology:
    Bird’s platform is at the forefront of CRM innovation, handling 5 trillion messages annually and impacting 50% of the global population.

  • Growth Opportunities:
    You’ll play a pivotal role in helping Bird scale to 150-200 sellers globally, with opportunities for career progression as we grow.

  • Collaborative Culture:
    Bird fosters a transparent and high-performance culture, with open communication across all levels of the organization.

Additional Benefits:

  • Performance-Based Bonuses:
    Unlock bonuses for exceeding sales targets and achieving other key performance metrics.

  • Exclusive Incentives:
    Access to the President’s Club and other exclusive rewards for top performers.

  • Learning & Development:
    Continuous learning opportunities to help you grow your skills and stay competitive in the market.

How to Apply:

Submit your resume and a brief cover letter outlining why you are the right fit for the Senior Account Executive role at Bird. We are looking for excellence, intelligence, and a commitment to driving real results.

Interview Process

You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows:

↳ [60 mins] Hiring Manager Interview

↳ [60 mins] Assignment

↳ [24 hours] Decision

#LI-Remote #LI-AS1

What You’ll Gain

🏡Remote work environment: you’ll work from home or wherever you can focus best. All Birds are required to work from their hired country.

💰Competitive Compensation

💻Latest MacBook and generous Home Office Budget to set you up for success

💅State-of-the-art branded gear

🥳Company-wide and team events - last editions in Marbella and Bangkok!

✈️Temporary Working Abroad: 10 business days a year (in your timezone)

🌴Life Happens! We offer generous Parental, PTO, and Special Leave Policies.

🃏Joker Day! Wellness day? Party time? 1 extra day off per year, no questions asked!

🤯Learn from hundreds of the best minds in the business

💙Join a diverse team consisting of 60+ nationalities, working in over +50 countries

LIFTOFF! 🚀

Life at Bird

When joining Bird, you will work with some of the smartest, curious, and driven people you will ever meet. It’s rewarding, demanding, and exciting work, and you’ll do and learn more than you can imagine. Bird is a great fit for ambitious self-starters who have endless curiosity, work independently, and like to roll up their sleeves and get shit done!

Do you have what it takes to join Bird? 🚀

Learn more about Life at Bird and our Values: How We Work, Careers, and About Bird.

We hope you’re one of us! 💙