Sales Engineer, EMEA (German Speaking)
BigPanda
Sales & Business Development
United Kingdom
Posted on Jan 25, 2025
Location requirements: Remote based role. Open to candidates in the United Kingdom
About the Role:
BigPanda’s sales engineering team provides world-class presales support for BigPanda's enterprise sales team. They work in tight cooperation with their sales partners to drive business opportunities and ensure their customers as successfully receiving value from our solutions. To be a successful sales engineer at BigPanda, you need to have previous experience as a sales or customer facing engineer or be an end-user of related enterprise monitoring and IT operations technologies. You should be able to articulate BigPanda’s business value tied to customers’ objectives, map technology and product capabilities to those objectives and position effectively at the executive, business and technical levels. Ideally, you are ambitious and self-motivated.
What you will do:
- Lead prospective customers to successful outcomes with the BigPanda platform.
- Deliver compelling product demos using customer stories to showcase value.
- Manage end-to-end proof-of-value projects to demonstrate solution effectiveness.
- Evangelize the solution at conferences, seminars, and trade shows.
- Stay current on BigPanda solutions, industry trends, and technologies.
- Collaborate with sales teams to qualify opportunities and define sales motions.
- Work closely with internal teams like product management, engineering, and marketing.
- Demonstrate passion for sales engineering and customer engagement
What skills and experience you’ll bring to BigPanda:
- Fluency in both German and English is required for this position
- 3-5 years of experience with enterprise monitoring and event management solutions.
- 1-2 years in a sales engineering role at a SaaS or software vendor, with a proven track record (start-up experience a plus).
- Ability to work in a fast-paced environment while prioritizing business objectives and customer success.
- Broad knowledge of enterprise monitoring tools (e.g. Nagios, Datadog, Splunk) and cloud platforms (AWS, Azure, GCP).
- Experience integrating ITSM tools (e.g. ServiceNow, Jira) with monitoring systems.
- Familiarity with scripting languages (Python, JavaScript) and complex web architectures.
- Comfortable troubleshooting Linux/Windows server, network, and cloud infrastructure issues.
- Strong presentation and communication skills, with experience in live demos and technical deep-dives.
About Us:
BigPanda delivers AI-powered IT operations and incident management. We enable enterprise IT to keep their digital world running by fixing reactive and chaotic processes. Our enterprise SaaS platform transforms IT noise into insights for faster detection & triage, and surfaces siloed knowledge into situational awareness for faster investigation & remediation. BigPanda increases the speed and productivity of Ops and Incident management teams, which is why the world's most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.
BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.
We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.
Our Benefits:
- Competitive Equity
- Remote-first environment
- Generous PTO where you accrue roughly 25 days per calendar year
- Eight (8) paid holidays throughout the year
- Comprehensive health benefits where BigPanda covers your premiums for Private Insurance
- UK Pension Scheme through NEST
- #PandaParent support with fully paid leave options
- Family Planning/Fertility Benefit
- Financial planning services
- Employee learning & development budget
- Values-based recognition (Quarterly and Annually)
- Social community & ERG programs
- Flexible work environment along with a work-from-home stipend to support remote work arrangements
- Values-based culture