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Backend Software Engineer

BigPanda

BigPanda

Software Engineering
United States · Remote
Posted on Jan 14, 2025
Location requirements:
Remote Based. Open to candidates on the East Coast
About the Role:
The Incident Intelligence group powers BigPanda’s core event processing, enrichment, and correlation capabilities, managing millions of daily events across a high-throughput, robust cloud infrastructure.
Our team serves as the gateway to the pipeline, normalizing and enriching alerts from diverse sources to deliver deeper insights and enable smarter responses to complex events. As a Backend Engineer, you will take on challenging problems, design and implement robust, scalable features, and diagnose complex system issues. You'll work with cutting-edge technologies, including Node.js, AWS services, and more.
What you will do:
  • Design and develop complex services, integrate with design systems, implementation, testing, monitoring, and demos.
  • Utilize state-of-the-art technology to solve complex software system problems.
  • Enhance development productivity by identifying the areas for modification and innovation.
  • Maintain a high standard of coding and introduce engineering best practices.
What skills and experience you’ll bring to BigPanda:
  • 4+ years of experience as a software engineer.
  • Experience in designing and building large-scale distributed cloud-based system.
  • Proven experience in delivering key features from ideation to production.
  • Ability to deep dive into complex systems and troubleshoot challenging issues effectively.
  • Familiarity with RESTful APIs, cloud-based technologies, and microservices.
  • Strong skills in communicating complex ideas and clearly explaining technical concepts and solutions.
About Us:
BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.
With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.
BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.
We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.
Our Benefits:
  • Competitive equity
  • Remote-first environment
  • Unlimited PTO
  • Twelve (12) paid holidays throughout the year
  • Comprehensive health benefits
  • #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses as well as a combined total of eighteen (18) weeks fully paid leave for all new parents
  • Financial planning services
  • Employee learning & development budget
  • Values-based recognition (quarterly and annually)
  • Social community & ERG programs
  • Dog friendly office
  • Lunches provided in office
  • Flexible work environment along with a work-from-home stipend to support remote work arrangements
  • Values-based culture
Market competitive salary with an anticipated base compensation range of $130,000 - $178,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location
BigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run two (2) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.
BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Note: BigPanda is an E-Verify Employer
If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.