Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team with a passion for innovation and next-gen technology. BigID has been recognized for being one of CNBC’s Top 25 Startups powering the economy, we're on Built In's 2023 Best Places to Work, one of America's fastest-growing companies, Inc5000 2023, 3 years running, one of the 20 coolest identity access management and data protection companies, CRN Security 100 2023, a Market Leader in DSPM at the 11th annual Global InfoSec Awards (Cyber Defense Magazine) and 2023 Disruptor Gold Winner - Most Disruptive Cyber Security Software, Globee Awards.
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
Who we seek:
Reporting to the Head of IT in Tel Aviv, IT Ops Engineers are responsible for cloud-based services and infrastructure and Infrastructure as Code, with a strong focus on automation and integration between services.
What you’ll do:
- Be an active part of the global IT team. Share responsibilities and contribute to the success of the global IT unit
- Lead automation efforts across all parts of the IT operation, partnering with various leaders across the security team, R&D, the People team, and business units
- Participate in the management of our SaaS back-office stack (Google Workspaces, Okta, Atlassian, Slack, Zoom, etc.)
- Identify and implement automation opportunities for IT processes
- Be part of the IaC efforts
- Diagnose and troubleshoot IT issues and come up with solutions
- Accurately document and maintain our inventory of technology hardware, software, and resources
- Establish, document, and implement processes and procedures
- Skillfully manage relationships with vendors and contractors for all IT-related purposes
- Update and modify IT infrastructure to address scalability, repeatability, and security
- Make sure security is foremost in everything you do
What you’ll bring:
- 5+ years of experience automating IT processes
- 10+ years of experience as an IT expert supporting SaaS and backend services, preferably at a technology company
- A cybersecurity mindset: think “security” in every process
- A customer experience mindset: excited to dig into any issue, big or small, provide empathy and action to support IT customers
- An automation mindset
- Proficiency in DevOps tools and automation languages, such as Python, NodeJS, PHP, Terraform, and serverless
- Experience with IaaS and IaC
- Proficient in public cloud management: AWS, Azure, and GCP
- Strive to constantly improve anything and everything, identify issues, provide and implement solutions
- Ability to identify weaknesses in processes, provide and implement solutions
- A team player attitude
- A Project Manager mindset: Independent and capable of leading processes and projects
- Experience with API-driven processes
- High level of accuracy and attention to detail
- Mature and responsible with confidential information as a natural part of this role
- Strong communication and documentation skills (you love creating process docs)
- Strong analytical and problem solving skills
- A very high level of English
What’s in it for you?!
Our people are the foundation of our success, and we place a high priority on offering a wide range of benefits that make our team happier and healthier.
- Equity participation - everyone shares in our success
- Flexible work arrangements
- Other compulsory benefits based on country of residence
We look for people who embody our values - Care, Do,Try & Shine.
- Care - We care about our customers and each other
- Do - We do what it takes to make a positive impact
- Try - We try our best and we don’t give up
- Shine - We shine and make it our mission to always stand out