Senior Partner Success Manager
Apartment List
Operations
United States · Remote
USD 85k-121k / year + Equity
Posted on Nov 1, 2025
Senior Partner Success Manager
Remote within the US
GTM
Remote
Full-time
Who We Are
At Apartment List, we’re transforming how people rent—making it smarter, easier, and a lot less frustrating. Our platform has already matched over a 1.4 million renters with their next home, while helping properties fill units with the right residents. Backed by strong growth and a big vision, we’re building the future of renting—and inviting bold thinkers to help us shape it!
The Senior Partner Success Manager will play a pivotal role within the Go-To-Market (GTM) organization at Apartment List, working closely with our Enterprise partners. This senior-level position will focus on driving value for our partners through actionable data insights, performance optimization, product adoption strategies, and in-depth partner education. The Senior Partner Success Manager will collaborate cross-functionally with Sales, Product, and Analytics teams to ensure that we are delivering results that meet partner needs and business objectives.
In this role, the Senior Partner Success Manager will serve as a key point of contact for our partners - joining partner calls and building trusted relationships alongside the Enterprise Sales Team.
Key Responsibilities:
Partner Engagement & Relationship Management:
- Participate regularly in partner calls, representing the Partner Success team and supporting Sales in strengthening partner relationships. Act as a day-to-day contact for assigned partners, ensuring their needs are met promptly and proactively.
Industry Expert:
- Stay at the forefront of industry trends and best practices, regularly communicating insights to internal and external stakeholders to guide partner strategies and strengthen relationships.
Data-Driven Insight Generation:
- Provide actionable reports and performance insights to the sales team, using data analytics to uncover trends that drive growth and retention for our partners.
Performance Optimization:
- Analyze client data to identify opportunities for improvement. Develop and execute strategies that enhance partner performance and ensure optimal product utilization.
Product Adoption & Revenue Growth:
- Lead initiatives to drive product adoption among partners, ensuring that they fully leverage our platform’s capabilities to increase revenue growth.
Partner Education & Enablement:
- Create and deliver customized training materials, presentations, and resources to educate partners on product features and best practices, demonstrating how our solutions impact their business performance.
Strategic Liaison & Problem Solver:
- Serve as the go-to resource for partner concerns and challenges. Work closely with cross-functional teams (Sales, Product, Analytics) to identify solutions that address partner needs and unlock new opportunities.
Required Skills and Experience:
Experience:
- 5+ years of experience in account management or customer success roles, ideally working directly with enterprise-level partners. Previous experience in engaging in partner or client calls and managing ongoing relationships is preferred.
Data Expertise:
- Demonstrated ability to analyze complex data sets and derive actionable insights. Proficiency in Excel, GSuite, and foundational SQL skills is preferred.
Communication Skills:
- Strong verbal and written communication skills. Ability to translate complex data insights into clear, impactful presentations and client-facing materials.
Partner Success Focused:
- A results-driven mindset with the ability to identify and solve partner challenges. You are able to develop and execute strategies that enhance client satisfaction and drive business outcomes.
Creative Problem Solving:
- You thrive in dynamic, startup environments and are comfortable navigating ambiguity. You’re resourceful and creative in finding solutions that deliver results.
Collaboration:
- You are a team player with a passion for learning from others and encouraging collaboration across internal teams.
Curiosity & Motivation:
- A self-motivated, insatiably curious individual who enjoys diving into data and trends to continuously improve partner relationships and drive strategic outcomes.
- Multi-family experience preferred but not required.
Here's the Pay Range:
At Apartment List, we carefully consider a variety of factors to determine compensation for each position, including the role, level, and work. The US base salary range for this position is:
- Tier 1: $100,000-$121,000 TTC (including $80,000-$97,000 base salary) + equity
- Tier 2: $92,500-$112,000 TTC (including $74,000-$89,700 base salary) + equity
- Tier 3: $85,000-$103,000 TTC (including $68,000-$82,500 base salary) + equity
This is a fully remote position within the US, with minimal travel.
This reflects the compensation target for new hire salaries for the position across all US locations. Please note, the compensation details provided do not include benefits and perks that we offer.
We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process.
Here's what's in it for you (full-time US based employees only; does not apply to contract roles):
- Competitive Compensation: Including annual salary, pre-IPO stock options, and other financial compensation (if applicable)
- Medical, Dental, and Vision Coverage: 100% of premiums covered for you AND all of your dependents
- Unlimited Flexible Time Off: Unlimited FTO in addition to 12 company holidays per year, quarterly “recharge” days, and a week-long holiday break
- Home Office Reimbursement: To cover home office furniture and supplies, monthly home internet, and monthly cell phone (if applicable)
- Health & Wellness Reimbursement: To cover monthly gym membership or other qualifying expenses
- Parental Support: Generous parental and family leave, fertility benefits, and employer-sponsored stipends towards family forming services
- 401k Plan: To support you in your individual retirement goals
- Team Events: Frequent team-building events, fun team off-sites, and bi-annual company meetups
- Commitment to DEI: To prioritize Diversity, Equity, and Inclusion within our workplace and to stay true to our values and mission
- Mentorship and Training: To get you onboard quickly, learn new professional skills, and invest in your career development
- Impact and Visibility: To expose you to and provide the opportunity to work on highly strategic initiatives that will transform the business
- Encouragement and Empowerment: To explore and adopt new technologies and drive meaningful decisions and outcomes
- At Apartment List we believe that everyone deserves a home they love AND a career they love. We strive to build a diverse team that is a reflection of the people we serve; this is made possible through our commitment to fostering a culture of diversity, inclusion, equity, and connectedness.
As a proud equal opportunity employer, we celebrate the collection of individual differences, life experiences, ideas, perspectives, knowledge, and talent. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status.
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Req ID: R444